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Meta Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV

4.5 4.5 out of 5 stars 6,996 ratings
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Ask to set reminders, check your calendar, control smart home devices, and more with this PC.
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Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.

Purchase options and add-ons

Brand Facebook
Model Name TV
Connectivity Technology Bluetooth, WiFi
Special Feature Flat
Indoor/Outdoor Usage Indoor

About this item

  • Scale up your greatest conversations. Smart video calling on your TV brings your favorite people, larger-than-life, into your living room.
  • Share the room. Perfect for group calls. Meta Portal TV captures your whole room so everyone is in view without jostling for position.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can be heard clearly.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.
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What's in the box

  • Portal TV, Power adapter, Portal TV remote
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    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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    Meta Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV


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    Product Description

    The entire Meta Portal family is video calling designed to bring people closer. Meta Portal TV brings smart video calling to the biggest screen in your home and turns your TV into a smart video calling screen that’s perfect for group calls. It’s easy to call friends and family on their smartphones and laptops with Messenger and WhatsApp, even if they don’t have a Meta Portal. A Smart Camera pans and zooms to get the whole room in shot and automatically adjusts to keep everyone in frame as they move and talk naturally. Smart Sound makes sure you can be heard by reducing background noise and enhancing the voice of whoever is speaking. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the camera lens with a cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal TV needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Meta Portal TV requires an HDMI cable (not included). Meta Portal TV comes with a remote control.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    6,996 global ratings

    Customers say

    Customers like the quality and communication of the security camera. For example, they say it's an excellent device and good for video calling family. That said, some complain about the remote. Opinions are mixed on ease of setup, and image quality.

    AI-generated from the text of customer reviews

    235 customers mention185 positive50 negative

    Customers like the quality of the security camera. They say it's an excellent device, with a decent camera. Some say the quality is very good and that it picks up the voice of who is talking. Overall, most are happy with their purchase and recommend it to others.

    "...For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking..." Read more

    "...Quality item!" Read more

    "...The Alexa support is also very convenient. The camera quality is very good and how it picks up the voice of who is talking and positions the camera..." Read more

    "...The Portal auto-zoom on person talking seems to work fairly well, but it occasionally decides to zoom in on Grandma's walker, rather than grandma...." Read more

    87 customers mention87 positive0 negative

    Customers find the video chatting and calling capabilities of the security camera amazing. They say it's a godsend for video communications, and the perfect appliance for calling family members. It's easy to setup and provides a more natural conversation. Customers also mention that WhatsApp video-calls are much better with this device, and it'll be an easy messaging tool with Alexa built-in. Overall, customers are happy with the communication capabilities of this product.

    "...Super easy to set up and connectivity and quality of the call is awesome. I like how the camera can follow around the speaker...." Read more

    "...It's the perfect appliance for calling family members especially the elderly ones.It's easy to setup...." Read more

    "...and father in law... We use it almost every weekend and love how it connects the family...." Read more

    "...It has vastly improved our calls and makes us feel like our parents are right in the room! I’d recommend this to everyone!" Read more

    108 customers mention70 positive38 negative

    Customers are mixed about the ease of setup. Some mention that the camera is very easy to use and set up, while others say that it's not near as simple and easy to operate as it should be. They say that the setup took much longer than it should have, and that the user interface is clunky and difficult to navigate.

    "...Super easy to set up and connectivity and quality of the call is awesome. I like how the camera can follow around the speaker...." Read more

    "...Priceless.But it's really hard to set this device up for her so she can easily use it...." Read more

    "...It's easy to setup. First your family members are already on Facebook or Whatsapp. So that works in their favor. Then setting it up is SUPER easy...." Read more

    "...Set-up - It should be easy, but its not... Initial set up is KIND OF intuitive, but its not as simple as many other things... Its not impossible,..." Read more

    80 customers mention46 positive34 negative

    Customers are mixed about the image quality of the security camera. Some mention that the picture they were seeing was very good, and the audio sounded great. However, others say that the image is grainy, and has poor audio and video quality.

    "...-in features that work with the camera as well, like a photo booth for taking pictures or making fun family videos." Read more

    "...She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good...." Read more

    "...Video is very clear and he loves having the video calls. 5 Stars now after using a few weeks...." Read more

    "...and following - We're all used to HD or 4K... and this is definitely not that quality... In a wide field of view the 12 mp camera does fine BUT..." Read more

    74 customers mention3 positive71 negative

    Customers are dissatisfied with the remote of the security camera. For example, they mention that it doesn't work, has issues, and won't connect. Some say that the voice control doesn''t operate, and that it no longer plays through TV speakers.

    "...2. The remote is cumbersome for fine motor tasks like typing in your wifi password for example...." Read more

    "...Logging in was a chore. The remote’s voice control just doesn’t work at all unless you memorize some very specific phrases, and good luck figuring..." Read more

    "...One for us and one for our daughter. BOTH came with no remote but were clearly advertised as coming with one. Cant set it up without one...." Read more

    "...now and it's worked pretty good but all of a sudden it no longer plays thru my TV speakers like it should and always has been...." Read more

    Great new way to keep in touch with friends and family
    4 Stars
    Great new way to keep in touch with friends and family
    Having spent more than 8 weeks at home and what feels like weeks of holding the phone up for video phone calls with family members the portal TV is an amazing relief. I can make calls directly from it over WhatsApp or Facebook messenger. The camera quality is amazing, there is no lag in video/audio. The one thing I missed is that while the camera follows you around the room if my one-year old walks up close to the screen, as kids will do when they see people on the screen, the camera can't see her any more. If you were buying it for your kids to be able to talk to their grand-parents etc, don't buy this unless your kids are old enough to understand that they can't step up to the camera. Otherwise it is a great gadget.
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    Top reviews from the United States

    Reviewed in the United States on January 10, 2021
    12 people found this helpful
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    Reviewed in the United States on November 13, 2022
    3 people found this helpful
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    Reviewed in the United States on July 21, 2022
    One person found this helpful
    Report
    Reviewed in the United States on August 1, 2020
    29 people found this helpful
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    Top reviews from other countries

    Translate all reviews to English
    Rick
    5.0 out of 5 stars It works!
    Reviewed in Canada on July 27, 2022
    Linda Delfín
    5.0 out of 5 stars Buena compra
    Reviewed in Mexico on June 20, 2022
    Joerg Lanksweirt
    4.0 out of 5 stars Funktioniert
    Reviewed in Germany on May 9, 2021
    Amazon Customer
    5.0 out of 5 stars Easy use
    Reviewed in the United Kingdom on February 26, 2021
    KK
    4.0 out of 5 stars Good for distance communication
    Reviewed in Japan on January 1, 2022
    One person found this helpful
    Report